Frequently Asked Questions
Can I book a tour or car rental online?
Are your tours customizable?
Do you offer airport pickup and drop-off services?
What happens if my flight is delayed?
Do I need to pay in advance?
What is your cancellation policy?
Are your vehicles insured?
Do you provide a driver with the car rental?
Can I rent a car for outstation travel?
Yes, we provide rental cars for both local and outstation trips, including multi-day tours.
Do you offer group tour packages?
Frequently Asked
What services do you offer?
We offer custom travel packages, guided tours, national park excursions, shuttle and private transportation and car rentals via Turo.
How do I book a tour or shuttle service?
You can book directly through our website, via phone, or by emailing us at inquiry@catravelsandtours.com
Do you offer private tours or group tours?
Yes, we offer both private and group tour options. Let us know your preference when booking.
Are your tours suitable for children and seniors?
Absolutely! We have tour options suitable for all age groups. Please check the specific tour descriptions or contact us for recommendations.
What is your cancellation policy?
We offer a full refund if canceled more than 72 hours after booking, 75% refund within 72 hours, and no refund if canceled within 48 hours of booking.
Can I request a custom itinerary?
Yes! We specialize in tailor-made travel experiences. Contact us with your preferences, and we’ll build a package just for you.
Can I book a tour or car rental online?
Absolutely! You can easily book through our website or contact us directly for custom tour packages.
Are your tours customizable?
Yes, we offer fully customizable tour packages to match your travel preferences, duration, and budget.
Travel in off-road destination?
